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TCP/IP
TCP/IP Networking Essentials
Course Overview
This course introduces the TCP/IP model and its role in networking. Students will learn how data is transmitted over networks, understand IP addressing, subnets, ports, and protocols such as TCP, UDP, HTTP, and DNS.
- Understand the 4-layer TCP/IP model (Application, Transport, Internet, Network Access)
- Identify how IP addressing and subnetting work
- Compare TCP vs UDP and how ports function
- Troubleshoot network connectivity using basic CLI tools
Course Lessons
1. The TCP/IP Model Explained
IncompleteLearn how the TCP/IP model maps to network communication, and compare it to the OSI model.
2. IP Addressing & Subnetting
LockedKnowledge Checks
Quiz 1: Understanding TCP/IP
Not AttemptedTest your knowledge of the TCP/IP model, protocols, and IP addressing.
12 Questions 80% Passing ScoreCourse Resources
Subnetting Workbook
Practice calculating subnet masks and address ranges
CLI Networking Tools Guide
Learn how to use ping, tracert, ipconfig, and more
TCP vs UDP Cheat Sheet
Quick reference for key differences between protocols
Submit Your IP Worksheet
Upload completed subnetting worksheets or screenshots of your network configurations.
Final Exam
TCP/IP Certification Exam
Not AttemptedEvaluate your knowledge of TCP/IP networking with a comprehensive 40-question test. Score 80% or higher to earn your certificate.
40 Questions 90 Minute Limit 80% Passing Score -
Virtualization Management
Virtualization Management
Course Overview
This course provides hands-on training in managing virtual environments using tools like Hyper-V, VMware ESXi, and Proxmox. Learn how to deploy, monitor, and maintain virtual machines and infrastructure.
- Understand virtualization types (bare-metal vs hosted)
- Deploy and manage VMs using Hyper-V, VMware, and Proxmox
- Configure virtual networks, storage, and clustering
- Monitor resource utilization and automate VM tasks
Course Lessons
1. Introduction to Virtualization Platforms
IncompleteCompare and contrast leading virtualization platforms, including architecture, use cases, and licensing.
2. Virtual Machine Deployment
LockedKnowledge Checks
Quiz 1: Virtualization Concepts
Not AttemptedReview terminology, architecture, and basic management principles for virtualized systems.
10 Questions 80% Passing ScoreCourse Resources
VM Deployment Checklist
Essential steps for creating and configuring virtual machines
Proxmox Administration Guide
PDF reference for configuring virtual machines and storage in Proxmox VE
Virtual Networking Basics
Understand bridged, NAT, and VLAN networking in virtual environments
Submit Your VM Lab
Upload screenshots or exported configurations of your virtualization lab
Final Exam
Virtualization Management Exam
Not AttemptedThis exam covers platform setup, virtual networks, storage, and resource management. A score of 80% or higher is required to pass.
40 Questions 90 Minute Limit 80% Passing Score -
Intro To Databases
Intro to Databases
Course Overview
This course introduces database concepts, including relational models, data types, and querying with SQL. Students will learn to design tables, retrieve data, and understand relationships between entities.
- Understand what a database is and how it stores data
- Learn about tables, records, fields, keys, and schemas
- Write basic SQL queries: SELECT, INSERT, UPDATE, DELETE
- Practice relational concepts: joins, normalization, relationships
Course Lessons
1. What is a Database?
IncompleteThis lesson explores database fundamentals, including how data is stored and retrieved in modern systems.
2. Introduction to SQL
LockedKnowledge Checks
Quiz 1: Database Basics
Not AttemptedTest your understanding of database terminology, structure, and basic SQL statements.
10 Questions 75% Passing ScoreCourse Resources
SQL Cheatsheet
Common commands and query patterns for working with databases
ER Diagram Guide
Learn how to design and read entity-relationship diagrams
Sample Database Project
Example database schema and queries to practice with
Submit Your SQL Scripts
Upload your `.sql` files or screenshots of completed database tasks
Final Exam
Intro to Databases Exam
Not AttemptedThis exam covers key database concepts, structure, and SQL basics. Score 80% or higher to pass and receive certification.
35 Questions 75 Minute Limit 80% Passing Score -
Intro To Programming
Intro to Programming: Pseudocode & Python
Course Overview
This beginner-friendly course teaches the fundamentals of programming logic using pseudocode and Python. It’s perfect for students, educators, or anyone starting their coding journey.
- Understand algorithms, logic, and control flow using pseudocode
- Write and run basic Python scripts
- Use variables, functions, loops, and conditionals
- Translate pseudocode to working Python programs
Course Lessons
1. What is Pseudocode?
IncompleteLearn how to write problem-solving steps using plain English before coding. Build logic through structured pseudocode examples.
2. Python Fundamentals
LockedKnowledge Checks
Quiz 1: Logic & Syntax
Not AttemptedTest your understanding of pseudocode structure and Python syntax basics.
8 Questions 75% Passing ScoreCourse Resources
Pseudocode Quick Guide
Step-by-step breakdown of logical structures and formatting
Python Practice Notebook
Jupyter notebook with guided examples and exercises
Beginner Project Ideas
Fun beginner Python challenges you can start with
Submit Your First Script
Upload a PDF of your pseudocode and your first working Python script
Final Exam
Intro to Programming Exam
Not AttemptedThis exam will test your understanding of logic, structure, and syntax in both pseudocode and Python. Score 80%+ to pass.
30 Questions 60 Minute Limit 80% Passing Score -
PowerShell
PowerShell Scripting & Automation
Course Overview
This course introduces PowerShell for system automation, covering core scripting concepts and advanced use cases for Windows and cross-platform environments using PowerShell Core.
- Understand cmdlets, pipelines, and scripting syntax
- Write reusable scripts and functions
- Manage users, processes, and services
- Automate administrative tasks and system monitoring
Course Lessons
1. Getting Started with PowerShell
IncompleteLearn the basics of PowerShell syntax, cmdlets, objects, and the pipeline. Set up your environment and explore the PowerShell ISE/Terminal.
2. Writing Scripts and Functions
LockedKnowledge Checks
Quiz 1: PowerShell Fundamentals
Not AttemptedReview key concepts such as cmdlets, variable syntax, pipelines, and help documentation.
10 Questions 80% Passing ScoreCourse Resources
PowerShell Syntax Cheatsheet
Quick reference for cmdlets, loops, and common structures
Script Samples Pack
Example scripts for user management, services, and event logs
PowerShell Best Practices
Tips for writing readable, secure, and efficient scripts
Submit Your Script
Upload your own PowerShell script or project for feedback
Final Exam
PowerShell Certification Exam
Not AttemptedThis exam evaluates your scripting ability, use of pipelines, functions, loops, and real-world automation tasks. Score 85%+ to pass.
50 Questions 90 Minute Limit 85% Passing Score -
Advanced Windows Server Administration
Advanced Windows Server Administration
Course Overview
This advanced course focuses on enterprise-level Windows Server administration tasks, including automation, role-based access control, server clustering, and hybrid cloud integration.
- Automate administration with PowerShell and Desired State Configuration (DSC)
- Implement advanced Group Policy and security hardening
- Configure server clustering and high availability
- Integrate Azure Active Directory and hybrid cloud services
Course Lessons
1. PowerShell Scripting & Automation
IncompleteLearn how to use advanced PowerShell modules, create scripts, and manage configurations across multiple servers.
2. Active Directory Federation Services (ADFS)
LockedKnowledge Checks
Quiz 1: PowerShell & Automation
Not AttemptedTest your skills with advanced PowerShell syntax, scripting patterns, and automation strategies.
12 Questions 80% Passing ScoreCourse Resources
PowerShell & DSC Lab Guide
Practice scripts and labs for automating Windows Server tasks
Hybrid Identity with Azure AD
Integration guide for extending Active Directory to the cloud
Server Clustering Blueprint
PDF guide on setting up high availability with Windows Server Failover Clustering (WSFC)
Submit Your Automation Project
Upload your PowerShell scripts or configuration for instructor feedback
Final Exam
Advanced Server Admin Exam
Not AttemptedThis exam covers PowerShell scripting, Group Policy, ADFS, and enterprise server management. A passing score of 85% is required.
60 Questions 90 Minute Limit 85% Passing Score -
Windows Server Administration
Windows Server Administration
Course Overview
This course covers essential skills for deploying, configuring, and managing Windows Server environments. Perfect for system administrators and IT professionals looking to gain real-world experience.
- Install and configure Windows Server roles and features
- Manage Active Directory and Group Policies
- Implement file, print, and network services
- Secure and maintain server infrastructure
Course Lessons
1. Installing and Configuring Windows Server
IncompleteStep-by-step guidance on installing Windows Server 2019/2022, setting up server roles, and configuring core settings.
2. Active Directory & Group Policy
LockedKnowledge Checks
Quiz 1: Server Basics
Not AttemptedTest your knowledge of Windows Server installation, configuration, and basic management tasks.
10 Questions 75% Passing ScoreCourse Resources
Windows Server Command Reference
Cheat sheet of common PowerShell and Server Manager commands
Active Directory Admin Guide
Complete breakdown of AD structure, objects, and policies
Lab Environment Setup
Instructions for creating a virtual Windows Server lab using Hyper-V or VirtualBox
Submit Your Lab Work
Upload screenshots or documentation of your server deployment and configurations
Final Exam
Windows Server Certification Exam
Not AttemptedEvaluate your knowledge in Windows Server administration. A passing score of 80% is required for certification.
50 Questions 120 Minute Limit 80% Passing Score -
Linux Network Administration
Linux Network Administration
Course Overview
This course trains you in managing Linux-based network environments. Learn how to configure, secure, and monitor networks using command-line tools, services, and scripting.
- Understand IP configuration, subnetting, and routing
- Configure services like DHCP, DNS, SSH, and firewall rules
- Use tools like `netstat`, `ss`, `iptables`, `nmap`, and `tcpdump`
- Automate common network tasks with shell scripting
Course Lessons
1. Introduction to Linux Networking
IncompleteLearn about Linux networking interfaces, configuration files, and command-line tools.
2. Firewall Configuration with UFW & iptables
LockedKnowledge Checks
Quiz 1: Basic Networking Commands
Not AttemptedTest your understanding of common Linux commands used in network diagnostics and configuration.
10 Questions 80% Passing ScoreCourse Resources
Linux Network Commands Guide
Quick reference for ifconfig, ip, ping, netstat, ss, and others
Network Troubleshooting Workflow
Step-by-step guide to identify and solve common network problems
Firewall Configuration Templates
Sample scripts and commands to configure firewalls in Linux
Submit Your Configuration
Upload your network config file or script for instructor feedback
Final Exam
Linux Networking Certification Exam
Not AttemptedProve your Linux networking skills with this comprehensive final. Score 85% or higher to pass.
45 Questions 100 Minute Limit 85% Passing Score -
Tech Support 101
Tech Support Fundamentals
Course Overview
This course equips you with the core skills and best practices for technical support. Whether working at a help desk or providing remote support, you’ll learn how to troubleshoot and resolve common hardware, software, and networking issues.
- Understand user support workflows and ticketing systems
- Troubleshoot Windows, Mac, and mobile device issues
- Support printers, connectivity, and common office software
- Practice customer service and communication skills
Course Lessons
1. Intro to Technical Support
IncompleteOverview of the IT support industry, career paths, and expectations in customer-facing roles.
2. Ticketing Systems & Remote Tools
LockedKnowledge Checks
Quiz 1: Help Desk Basics
Not AttemptedReview key concepts from the introduction to technical support, including terminology and responsibilities.
8 Questions 75% Passing ScoreCourse Resources
Troubleshooting Flowchart
Follow this guide when handling common issues in a support role
Live Support Tools Guide
Reference sheet for TeamViewer, AnyDesk, and Zoom support
Customer Support Phrases
Best practices for calm, confident, and professional communication
Submit Your Support Scenario
Upload a recording or written summary of a simulated support session for instructor review
Final Exam
Tech Support Certification Exam
Not AttemptedThis final exam validates your understanding of troubleshooting, communication, and remote support skills. Score 80%+ to pass.
40 Questions 90 Minute Limit 80% Passing Score -
Windows Operating System
Windows OS Fundamentals (10 & 11)
Course Overview
This course provides foundational knowledge of Windows 10 and 11 operating systems. You will gain hands-on skills for managing, navigating, and configuring key system components. By the end of this course, you’ll be able to:
- Navigate and personalize Windows 10 & 11 environments
- Install and manage software and hardware drivers
- Use built-in tools for maintenance and troubleshooting
- Understand key differences between Windows 10 and Windows 11
Course Lessons
1. Navigating the Windows Interface
IncompleteLearn to navigate Start Menu, Taskbar, Settings, and File Explorer across Windows 10 and 11.
Knowledge Checks
Quiz 1: Windows Basics
Not AttemptedAssess your understanding of Windows navigation and core features.
10 Questions 70% Passing ScoreCourse Resources
Windows 10 vs 11 Comparison
Side-by-side reference for interface, performance, and compatibility.
Power User Commands
List of shortcuts and advanced settings for confident users.
Task Manager Deep Dive
Understand and utilize Task Manager like a pro.
Final Exam
Windows OS Certification Exam
Not AttemptedThis exam evaluates your complete understanding of Windows 10 & 11 systems. A passing score of 80% is required for certification.
40 Questions 90 Minute Limit 80% Passing Score