Midwest Tech SWAT University

Course Category: Computer Information Technology

The Computer Information Technology Online Program prepares students for dynamic careers in IT through flexible, hands-on training. This program covers core areas such as networking, cybersecurity, database management, cloud computing, and technical support. Designed for both beginners and working professionals, the curriculum blends theoretical knowledge with real-world applications to build the skills needed to succeed in today’s technology-driven world. Learn from industry experts at your own pace and earn credentials that can lead to certifications and career advancement.

  • Advanced Windows Server Administration

    Advanced Windows Server Administration

    Advanced Estimated 18–24 hours
    0% Complete

    Course Overview

    This advanced course focuses on enterprise-level Windows Server administration tasks, including automation, role-based access control, server clustering, and hybrid cloud integration.

    • Automate administration with PowerShell and Desired State Configuration (DSC)
    • Implement advanced Group Policy and security hardening
    • Configure server clustering and high availability
    • Integrate Azure Active Directory and hybrid cloud services

    Course Lessons

    1. PowerShell Scripting & Automation

    Incomplete

    Learn how to use advanced PowerShell modules, create scripts, and manage configurations across multiple servers.

    2. Active Directory Federation Services (ADFS)

    Locked

    Knowledge Checks

    Quiz 1: PowerShell & Automation

    Not Attempted

    Test your skills with advanced PowerShell syntax, scripting patterns, and automation strategies.

    12 Questions 80% Passing Score

    Course Resources

    PowerShell & DSC Lab Guide

    Practice scripts and labs for automating Windows Server tasks

    Hybrid Identity with Azure AD

    Integration guide for extending Active Directory to the cloud

    Server Clustering Blueprint

    PDF guide on setting up high availability with Windows Server Failover Clustering (WSFC)

    Submit Your Automation Project

    Upload your PowerShell scripts or configuration for instructor feedback

    No file chosen

    Final Exam

    Advanced Server Admin Exam

    Not Attempted

    This exam covers PowerShell scripting, Group Policy, ADFS, and enterprise server management. A passing score of 85% is required.

    60 Questions 90 Minute Limit 85% Passing Score

  • Windows Server Administration

    Windows Server Administration

    Intermediate to Advanced Estimated 15–20 hours
    0% Complete

    Course Overview

    This course covers essential skills for deploying, configuring, and managing Windows Server environments. Perfect for system administrators and IT professionals looking to gain real-world experience.

    • Install and configure Windows Server roles and features
    • Manage Active Directory and Group Policies
    • Implement file, print, and network services
    • Secure and maintain server infrastructure

    Course Lessons

    1. Installing and Configuring Windows Server

    Incomplete

    Step-by-step guidance on installing Windows Server 2019/2022, setting up server roles, and configuring core settings.

    2. Active Directory & Group Policy

    Locked

    Knowledge Checks

    Quiz 1: Server Basics

    Not Attempted

    Test your knowledge of Windows Server installation, configuration, and basic management tasks.

    10 Questions 75% Passing Score

    Course Resources

    Windows Server Command Reference

    Cheat sheet of common PowerShell and Server Manager commands

    Active Directory Admin Guide

    Complete breakdown of AD structure, objects, and policies

    Lab Environment Setup

    Instructions for creating a virtual Windows Server lab using Hyper-V or VirtualBox

    Submit Your Lab Work

    Upload screenshots or documentation of your server deployment and configurations

    No file chosen

    Final Exam

    Windows Server Certification Exam

    Not Attempted

    Evaluate your knowledge in Windows Server administration. A passing score of 80% is required for certification.

    50 Questions 120 Minute Limit 80% Passing Score

  • Linux Network Administration

    Linux Network Administration

    Intermediate to Advanced Estimated 10–14 hours
    0% Complete

    Course Overview

    This course trains you in managing Linux-based network environments. Learn how to configure, secure, and monitor networks using command-line tools, services, and scripting.

    • Understand IP configuration, subnetting, and routing
    • Configure services like DHCP, DNS, SSH, and firewall rules
    • Use tools like `netstat`, `ss`, `iptables`, `nmap`, and `tcpdump`
    • Automate common network tasks with shell scripting

    Course Lessons

    1. Introduction to Linux Networking

    Incomplete

    Learn about Linux networking interfaces, configuration files, and command-line tools.

    2. Firewall Configuration with UFW & iptables

    Locked

    Knowledge Checks

    Quiz 1: Basic Networking Commands

    Not Attempted

    Test your understanding of common Linux commands used in network diagnostics and configuration.

    10 Questions 80% Passing Score

    Course Resources

    Linux Network Commands Guide

    Quick reference for ifconfig, ip, ping, netstat, ss, and others

    Network Troubleshooting Workflow

    Step-by-step guide to identify and solve common network problems

    Firewall Configuration Templates

    Sample scripts and commands to configure firewalls in Linux

    Submit Your Configuration

    Upload your network config file or script for instructor feedback

    No file chosen

    Final Exam

    Linux Networking Certification Exam

    Not Attempted

    Prove your Linux networking skills with this comprehensive final. Score 85% or higher to pass.

    45 Questions 100 Minute Limit 85% Passing Score

  • Tech Support 101

    Tech Support Fundamentals

    Beginner to Advanced Estimated 12–15 hours
    0% Complete

    Course Overview

    This course equips you with the core skills and best practices for technical support. Whether working at a help desk or providing remote support, you’ll learn how to troubleshoot and resolve common hardware, software, and networking issues.

    • Understand user support workflows and ticketing systems
    • Troubleshoot Windows, Mac, and mobile device issues
    • Support printers, connectivity, and common office software
    • Practice customer service and communication skills

    Course Lessons

    1. Intro to Technical Support

    Incomplete

    Overview of the IT support industry, career paths, and expectations in customer-facing roles.

    2. Ticketing Systems & Remote Tools

    Locked

    Knowledge Checks

    Quiz 1: Help Desk Basics

    Not Attempted

    Review key concepts from the introduction to technical support, including terminology and responsibilities.

    8 Questions 75% Passing Score

    Course Resources

    Troubleshooting Flowchart

    Follow this guide when handling common issues in a support role

    Live Support Tools Guide

    Reference sheet for TeamViewer, AnyDesk, and Zoom support

    Customer Support Phrases

    Best practices for calm, confident, and professional communication

    Submit Your Support Scenario

    Upload a recording or written summary of a simulated support session for instructor review

    No file chosen

    Final Exam

    Tech Support Certification Exam

    Not Attempted

    This final exam validates your understanding of troubleshooting, communication, and remote support skills. Score 80%+ to pass.

    40 Questions 90 Minute Limit 80% Passing Score

  • Windows Operating System

    Windows OS Fundamentals (10 & 11)

    Beginner to Intermediate Estimated 10-12 hours
    0% Complete

    Course Overview

    This course provides foundational knowledge of Windows 10 and 11 operating systems. You will gain hands-on skills for managing, navigating, and configuring key system components. By the end of this course, you’ll be able to:

    • Navigate and personalize Windows 10 & 11 environments
    • Install and manage software and hardware drivers
    • Use built-in tools for maintenance and troubleshooting
    • Understand key differences between Windows 10 and Windows 11

    Course Lessons

    1. Navigating the Windows Interface

    Incomplete

    Learn to navigate Start Menu, Taskbar, Settings, and File Explorer across Windows 10 and 11.

    Knowledge Checks

    Quiz 1: Windows Basics

    Not Attempted

    Assess your understanding of Windows navigation and core features.

    10 Questions 70% Passing Score

    Course Resources

    Windows 10 vs 11 Comparison

    Side-by-side reference for interface, performance, and compatibility.

    Power User Commands

    List of shortcuts and advanced settings for confident users.

    Task Manager Deep Dive

    Understand and utilize Task Manager like a pro.

    Final Exam

    Windows OS Certification Exam

    Not Attempted

    This exam evaluates your complete understanding of Windows 10 & 11 systems. A passing score of 80% is required for certification.

    40 Questions 90 Minute Limit 80% Passing Score

  • PC Hardware

    PC Hardware Fundamentals

    Beginner to Intermediate Estimated 8-10 hours
    0% Complete

    Course Overview

    This course provides comprehensive training on PC hardware components, assembly, troubleshooting, and maintenance. By the end of this course, you’ll be able to:

    • Identify all major PC components and their functions
    • Assemble a PC from individual components
    • Troubleshoot common hardware issues
    • Perform routine maintenance and upgrades

    Course Lessons

    1. Introduction to PC Hardware

    Incomplete

    Learn about the basic components of a PC and their functions.

    2. CPUs and Motherboards

    Locked

    Knowledge Checks

    Quiz 1: PC Components

    Not Attempted

    Test your knowledge of basic PC components with this 10-question quiz.

    10 Questions 70% Passing Score

    Course Resources

    Component Identification Guide

    PDF reference for identifying common PC components

    Assembly Video Tutorial

    Step-by-step video guide for PC assembly

    Troubleshooting Checklist

    Printable checklist for hardware troubleshooting

    Submit Your Work

    Upload photos or videos of your PC build for instructor feedback

    No file chosen

    Final Exam

    PC Hardware Certification Exam

    Not Attempted

    This comprehensive exam tests your knowledge of all course material. You must score 80% or higher to earn your certificate.

    50 Questions 120 Minute Limit 80% Passing Score